According to the Michigan-based company, a third of Domino's orders come though a digital channel these days, and of course even the analog orders through the corporate network run. In 2007, for the first time, Domino's saw the need to put together a game day "defense" team on Big Game day conference to sit in a room and keep an eye on all the information systems. That first year it was four people making Americans sour They got the fuel needed for Their calorie-and beer-filled annual rite of senselessly shouting at a screen. (For the record for all future anthropologists-judgmental type, I feel no shame over the tear I shed When John Elway That made helicopter dive Toward the end zone on a fateful day in January of 1998.)
Six years, millions of pizzas, and one iPhone and Android-powered smartphone revolution later, that 'team in a conference room in Ann Arbor now numbers more than 50 and the operation resembles something more like a NASA launch.
"It's all hands on deck," Lance Shinabarger, Domino's vice president for IT infrastructure and security tells me. "We have network operations, server administrators, network engineers, site engineers reliability, front-end developers, back-end developers, director of infrastructure, director of development, VP of global infrastructure development VP of online ordering, VP of store operations, POS development of VP, CIO, and guest star appearances by Both our CFO and CEO (all in the room). "
Just a few of the litany of items that will be pizza mission control Focusing on:
Utilization Hardware (servers, firewalls, load balancers, routers, etc.)..
Bandwidth utilization
Hardware failure
Application health
User experience degradation
Site response times
Security events
Social media monitoring
That tradition holds some of highest-ups Those arent Actually there to bark out orders as chaos Descended upon Domino's servers in the lead-up to kickoff. Last year the information system vice presidents and directors Worked in the Domino's test kitchen making pizza and wings for Dozens of the crew.
Domino's Representatives Told me that preparation for this day begins as early as July or August Actually. Load testing and other practice runs are just a FEW of the ways the team gets ready for a 300 percent spike in inbound traffic to the Domino's system just before kickoff. By the time Most Of Those Have Been Delivered meals, it starts all over again with another, smaller spike in orders at halftime.
"Normally you load spread over a four-That order or five-hour window, falling on purpose Super Bowl, it's Those Two peaks That You Spend The Entire Preparing for year," Explains Shinabarger.
The Big Game might not be over yet (although the season was over for me when the Broncos lost in the divisional playoff round), I'm already loved Prepared to vote for the MVP network engineer who helps enable the delivery of millions of pizza pies in a span of just a FEW hours ....
